Tech

While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.

Eager to meet client needs - and keep their business - brokers hunt for info on exchanges.

A Towers Watson survey suggests HR use of mobile apps is rising slowly but steadily.

John Lamb on two technologies that will help you keep pace with advancements.

The choices that benefits professionals make now about the ACA are crucial.

Despite a CMS report Friday that nearly half of all applications completed so far are from the federally-run state exchanges, brokers on the front lines have a different perspective.

Acknowledging Thursday that the exchange system “wasn’t tested enough,” CMS’ director of communications responded to issues brought up by government contractors earlier in the day on Capitol Hill.

As intelligence emerges about failed and rushed testing in the weeks leading up to the Oct. 1 launch of Healthcare.gov, an expert close to state-run exchanges says these issues may not be as easily fixed as the president alluded to on Monday.

Cigna has instructed brokers to halt selling insurance to individuals who are subsidy-eligible through its federal health care exchange broker portals.

California said 28,699 people were signed up in the state’s health insurance exchange in the first week, while New York had more than 40,000 sign up. But what did brokers have to say from the front lines?