Boost healthcare plan engagement and extend your team with navigation

Tuesday, September 22, 2020 2:00 p.m. EDT
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The best healthcare benefits are ones that employees use. As benefits leaders, you spend countless hours building plans with your employees in mind. You line up point solutions to help them improve their health and secure coverage the company and your employees can afford. You promote the benefits far and wide. Yet, sometimes it seems like employees only learn about benefits when they’re in a crisis, a moment in which sorting through benefits is a challenge. Navigation can help.

Navigation is EssentialTM is essential to guiding employees through your benefits offerings, particularly as healthcare becomes increasingly complex. Quantum Health is a navigation and care coordination company that guides members through the healthcare journey. In this webinar, you’ll hear insight from two organizations that are better engaging their employees, enhancing the member experience and increasing satisfaction through independent healthcare navigation. You’ll also learn about Net Promoter Score®, a management tool that helps organizations measure customer satisfaction and predict growth, and one that can be used to determine employee satisfaction with your benefit plan.

As benefits managers, the current reality of a global pandemic is likely complicating your role and driving uncertainty and anxiety among your employees. Navigation can simplify and enhance your benefits offerings, thus easing aspects of what you’re facing. Learn how navigation drives member engagement for the benefit of you, your team and your employees.

Employee engagement
Key Speakers
  • Stacey Magness
    Director of Benefits & HR Operations
    Ellucian
  • Don Graham
    Executive Director
    ISAS Group Benefits Trust
  • Bill Lahrmann
    Senior Vice President, Key Account Relationships
    Quantum Health
  • Lynn Gresham
    Former Editor-in-Chief
    Employee Benefit News