Welcome to Ask an Adviser, EBN’s weekly column in which benefit brokers and advisers answer (anonymous) queries sent in by our readers. Looking for some expert advice? Please submit questions to askanadviser@arizent.com. This week, Linda K. Riddell, chief data scientist with the Validation Institute, weighs in on the following: How do I know whether my wellness vendor actually delivered?
A year after Wellness Inc. won you over with amazing ROI promises, how can you be sure that medical costs went down, or that health status went up? Solid numbers and clear data are scarce in most cases, leading to a widespread phenomenon — not exactly buyer’s remorse, but buyer’s bewilderment.
