Workplace accessibility strategies leaders should implement

A proactive approach to accessibility can transform a company's culture, boost productivity, and improve employee retention. Benefit managers are uniquely positioned to champion more inclusive and accessible workplaces across industries.

The benefit manager's role in promoting accessibility involves creating an environment where all employees can thrive. By moving beyond basic accommodations, HR leaders can build a framework that supports every team member.

Why HR should lead accessibility initiatives

HR professionals translate company policy into employee experience. They oversee recruitment, onboarding and development, all critical touchpoints for embedding accessibility into the company's DNA. Taking the lead ensures that accessibility is a core part of the business strategy rather than an afterthought.

Workplace accessibility cultivates success by providing an inclusive environment that unlocks innovation and diverse perspectives. These unique insights benefit the company's bottom line, and HR is perfectly placed to foster this mutually beneficial setting.

Read more: A disconnect still exists between employees with disabilities and their employers

How to champion a more accessible workplace

Benefit managers can take several steps to build a more accessible workplace. Auditing the company's current practices to identify barriers is a great place to start. Begin by ensuring job descriptions use inclusive language. The application process must be accessible to everyone. If possible, implement flexible work arrangements, as these benefit all employees.

Disability awareness and inclusion are ongoing initiatives. Provide regular training to keep team members informed about best practices. And don't overlook the physical office, which should be navigable for everyone. Ensure entrances are accessible and pathways are clear for people using mobility aids. ADA-compliant signage prevents confusion and accessibility issues. This includes braille restroom signs and building navigation signs, so verify that they are up to date.

Creating a culture of inclusion

Encouraging an inclusive culture is paramount. This involves open communication and creating safe spaces for employees to voice their needs without fear of stigma. HR can establish employee resource groups (ERGs) for individuals with disabilities and their allies, giving them a platform to share experiences and suggest improvements. When leaders openly champion these efforts, it signals that accessibility is a shared responsibility and a core company value.

Read more: Apprenticeship programs are key to making benefits disability-inclusive

The future of workplace accessibility

Embracing your role as a benefit manager in promoting accessibility benefits the company and the employees within it. As companies compete for top talent, a demonstrated commitment to an inclusive culture will set them apart. HR managers must take deliberate, strategic action to build an organization where every employee feels valued, supported, and empowered to do their best work.