Happy employees breed happy customers. According to Gallup, organizations that excel in engaging their employees achieve earnings-per-share growth that is more than four times that of their competitors.
So it’s disheartening to see our employees struggling for a lot of reasons, starting with the fear and anxiety they are feeling over the ongoing health crisis and what it’s doing to our financial markets. Most people’s work lives are still in disarray. Most haven’t returned to the office and have no timeline for when they may. Those that have are facing a new normal that includes regular COVID-19 testing and wearing PPE masks throughout the day. According to Forrester, more than 50% of workers are afraid of the spread of COVID-19. Death counts, political wars, and protests over social injustice dominate the news, as financial markets spin out of control.
