Tech

Technological advances substituting for human interaction has been a common concern among advisers in the benefit space, but Steve Anderson says those fears are unfounded.

Many marketplaces were created with assumptions that didn’t always take client needs and desires into account, says ADP’s Will Giaconia.

Group thinking, determination of efficiency help agency owners decide what to replace and how to best spend money.

Though tech can be helpful to enrollment and day-to-day administration, experts and consultants in the field are still needed.

An adviser’s biggest competitor is the status quo — the infuriating inertia that keeps the incumbent safe, says columnist Nelson Griswold.

The software used by U.S. firms may be top-notch, but their global subsidiaries often deal with paper forms and spreadsheets.

Many marketplaces were created with assumptions that didn’t always take client needs and desires into account, says ADP’s Will Giaconia.

The busiest and most stressful time of the year for HR and benefits professionals is fast approaching. Although it can be daunting, benefits consultants Rosemary Hughes and Suzannah Gill offer tips on how to make the process successful.

The advancement of digital economics and AI are changing the way brokers are utilizing digital analytics, cloud delivery and generation of revenue

Marrying exchanges with ben admin technology promises many cooperative advantages, says Web Benefits Design’s Jessica Campbell.