Tech

Among the best practices that emerged at a Novarica Insurance Technology 2012 Research Council meeting of 50-plus insurance executives were ways to manage the increased demand to support a Bring Your Own Device policy and turn it to the insurers' advantage.

Advisers should be aware of big changes coming to all Facebook’s brand pages soon. On March 30, ready or not, all pages will be converted automatically to Facebook’s new Timeline format. Until then, firms can experiment with the new design before publishing the page, but the deadline is looming.

In the two years since the Patient Protection and Affordable Care Act's passage the health care industry has seen a flurry of activity. And much of this activity has been around technology innovation related to health insurance exchanges, but there are other technologies in the works as well. Here is a retrospective on the last two years of technology innovation, which also serves as a good indicator of where technology will likely be going in HIT as it may relate to PPACA.

Insurers relying on social media sites for customer intelligence may need to look elsewhere, according to new research. Yet, as social network site users become more savvy, it may also present challenges.

Nine in 10 life insurers surveyed recently are meeting producer demands with mobile technology initiatives, according to a new report issued by LIMRA, a worldwide research, consulting and professional development organization.

Outsourcing is still very much alive as a tried-and-true strategy for insurers hoping to increase productivity without increasing overhead. Such is but one of the findings of a new report issued by New York-based research and consulting firm Novarica.

Strategic partnerships come in all shapes and sizes. They can run the range from partnering on service offerings to joint marketing programs, but sometimes they involve technology. And when they do, you want to make sure that your partner's technology is aligned with your market strategy and the technology needs of your clients today and in the future.

A pharmacist takes a 30-day prescription and inputs it as four weekly prescriptions - quadrupling the Medicaid dispensing fee.

Can you imagine a world where the “new norm” required insurers and providers to disclose what they charge upfront? Read as Mark Gaunya, president of the Massachusetts Association of Health Underwriters, shares two specific messages he took to the Hill at the Cap Conference and the outcome.

As employees take on more responsibility for paying for health care, voluntary benefits can provide much-needed additional coverage. EBN spoke to a number of voluntary benefits providers to get their thoughts on the major trends they see coming in 2012. Not surprisingly, all the trends and influences in the HR world at large - health care reform, employer cost-shifting, technology and communications - affect the voluntary benefits industry as well. Here, we provide a summary of key trends, along with charts and data to help employers plan their voluntary benefits strategy going forward.