Prudential’s 4 best practices for open enrollment

Published Updated 2 Min Read

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Open enrollment decisions can make or break an employee’s year, and yet for many Americans, it’s just something to quickly check off their to-do list.

For Jillian Mondaca, head of enrollment at insurance company Prudential Financial, it’s on employers to change those habits. According to Mondaca, employees on average spend less than an hour choosing their benefits for the year, despite these being one of the biggest financial choices employees will make for themselves and their families. Even Mondaca admits it’s easy for her to underestimate the importance of open enrollment when it’s her time to choose.

While open enrollment is traditionally once a year, Mondaca believes this a big mistake. If employees get married, have children, get divorced, lose family or become chronically ill, the benefits they chose a few months ago will not reflect their actual needs and concerns.

“Unfortunately, companies have made this a one-time event,” says Mondaca. “Here at Prudential, you can change your benefits when something changes in your life.”

Deanna Cuadra
Senior Reporter

Deanna Cuadra is a senior reporter at Employee Benefit News. Her work covers healthcare, U.S. policy and reform, challenges faced by women and parents in the workplace and innovation in work culture … Read full bio


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