Most people wouldn’t buy a car without shopping around and doing some online research first. They want to make sure they’re getting the best value for their money, that the vehicle will suit their specific needs, and that they’ll be able to safely transport their families where they need to go.

You’d think that people would show similar interest when shopping for health insurance. Yet research from Aflac’s WorkForces Report shows that 89% of people select the same health plan year after year, even when given other options. The same survey shows that 49% of employers agree that benefits communication must be improved, yet most employers aren’t doing anything to address the issue. 

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