Big changes are in store for human resource processes and delivery systems. Unsurprisingly, perhaps, many of those changes will be wrapped in new technologies. Is HR finally diving into mobile technology and shared services, as opposed just to dipping in a toe? A recent Towers Watson survey of HR and HR IT executives from 1,025 companies in 32 countries would indicate yes.

More than a third of respondents (36%) plan to make a change to their HR structure before the end of 2014. Towers Watson says that among those organizations planning change, 74% say it’s to improve operational efficiencies, 53% say it’s to improve quality, 37% want to reduce costs and 34% are pursuing a change in business strategy.

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