After featuring EBN readers' pet peeves for HR and benefits communication in a slide show, we went to the experts for advice on improving HR communication strategy and techniques.

To employees' ears, terms like "tax-sheltered annuities" and "FSA" may sound closer to gibberish than benefits phrases. HR professionals are often so close to 401(k) plan details or busy implementing behind-the-scenes health reform requirements that they forget not everyone in their workforce is as exposed to this information.

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