- Key insight: Learn why poor communication can reshape employer-employee trust.
- Expert quote: Schielke: Leaders must own mistakes, balance accountability with compassion.
- Forward look: Expect employer communications protocols and retention strategies to be reevaluated.
- Source: Bullets generated by AI with editorial review

Lee joined the EBN team in 2022, and covers areas including caregiving, employee health and wellness, healthcare innovation, and company culture. She created EBN's popular Benefits in Action and … Read full bio