According to the Pharmaceutical Care Management Association, pharmacy benefit managers provide prescription drug benefits for over 250 million Americans. Of those Americans, many have chronic diseases such as cancer, multiple sclerosis, inflammatory disorders and blood cell disorders, which require high-cost specialty drugs. Despite the seriousness of their illnesses, many patients take their medicine as prescribed only 50% of the time, based on data from the U.S. Food and Drug Administration. The FDA estimates that their lack of adherence to prescribed drug treatments generates direct and indirect costs of $100-$290 billion for the healthcare system.
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