- How will HR work best with its technology and service provider ecosystems?
- Which services should be outsourced, and who owns, manages, and integrates the enabling technologies?
- What should be delivered in shared service hubs and virtual centers of expertise versus one-on-one with managers or HR business partners?
- And most important, how will these delivery models and systems be integrated to ensure a simple, seamless, and satisfying employee experience
The answers to these questions will determine HR’s ability to truly enable employees to do their best work and ultimately to help businesses achieve their objectives.
Benefits Think HR’s digitization will shift from automating processes to improving productivity
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Christa Degnan Manning
Bersin researcher
Christa Degnan Manning leads Bersin by Deloitte’s solution provider research. In this role, she collaborates with Bersin and Deloitte colleagues across practices to identify and analyze software and … Read full bio
