Employers and health plans today face a growing responsibility for providing mental health care for their members. In fact, a recent survey facilitated by Teladoc Health found that 8 in 10 mental health support seekers are comfortable using mental health resources offered through an employer. But for those considering a solution, or even reevaluating their current offering, how do you ensure you are meeting the mental health needs of your member base both collectively and individually? Is there another way to meet and support members wherever they are in their mental health care journey?
The truth is mental health exists on a spectrum and there is no ‘one size fits all’ approach or solution. Mental health needs fluctuate in type and magnitude over time and the need for education and support is often episodic. Members aren’t always sure what care they need, but they know the problem they have, and they want something that will help them feel better (and in a timely and convenient manner).
