Seven out of 10 human resources leaders say their primary focus is on improving employee health and well-being in 2022, up nearly 10% since last year. But while leaders increasingly lean into non-traditional data sets like employee feedback to shape benefits packages and select new programs that meet employees’ needs, many fear they lack the right data — and the tools to leverage it.
For instance, employee feedback — a non-traditional data source, compared with standard sources like medical claims and prescription data — is the top data source for shaping benefits packages, an Artemis Health survey of 300 companies across sectors shows. Yet fewer organizations draw upon non-traditional data like social determinants of health (35%) and data from point solutions like wellness initiatives and condition-specific programs (35%). When they do rely on more diverse data sources, just 53% of benefits leaders feel “very successful” in doing so. This confidence gap is even more prominent when leaders rate their ability to use point solution data (39%) or disability data (50%).
