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By Cassandra Pratt, Chief Human Resources Officer, Progyny
AI, digital health platforms, and healthcare apps have transformed how people access information and care. While those innovations have created tremendous opportunities, new research suggests employees still want something deeply human from their healthcare experience: guidance, empathy, and support.
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In addition to finding success with a self-funded model, an in-house program gives Fello's employees access to cost-free primary and urgent care.
Public sectors are approaching chronic disease support out of necessity, leading to benefits that build a stronger workforce.
While there has been a lot of state and federal headway in leave expansion, qualifying employees are still facing steep costs.
The company's Life Event Services team guides colleagues through resources and benefits that make major milestones easier to manage, and has worked on more than 700,000 cases over 12 years.
The health and welfare leader and 2026 Excellence in Benefits honoree is guiding the bank in navigating them all.
