Speaking out loud
We know what you’re thinking. How can health professionals chat with our employees without speaking out loud? Obviously speaking is an important part of the interaction. In an ideal wellness situation, though, a health professional would discuss an employee’s health metrics without ever saying his or her results out loud.
Employees are provided handouts that list their health metrics. Health professionals are instructed to point at numbers and results rather than speaking them out loud. This is one more safeguard against being overheard.
It’s important your employees follow suit in order to protect their own health information. If they have a question about a particular number, it’s best to point to it. For example, an employee might say, “Is this an acceptable LDL cholesterol number?” as they point to their LDL result, rather than saying, “Is 127 an acceptable LDL cholesterol number?”