Practice management

  • If you are an aggressive producer, how can you become an agency owner or practice leader? In the November issue EBA contributor Jack Kwicien shares how you can not only play the game, but also take home the trophy but it requires preparation and dedication.

    November 1
  • Everyday services that help strike a better work-life balance have become an increasingly valuable part of the benefits package - even if employees are the ones who pick up the tab. But what is the best way to deliver this assistance to the workplace to ensure satisfaction and boost program utilization?

    November 1
  • We know that HR directors, benefits managers and C-suite executives are horribly frustrated with employee benefits - not simply with the high cost of the medical, but perhaps most with their lack of control over the process.

    November 1
  • Building customer relationships parallels the concept of personal addiction. An addiction requires an occasional fix. According to Dictionary.com, "fix" is a term that means "a compulsively sought dose or infusion of something: to need one's daily fix . . ." Think about giving your customers a fix during this frenetic renewal season.

    November 1
  • Are you writing as much business as you would like? Has your revenue been steadily increasing over the last six to 12 months? Do you want to write more business and increase your revenue in the next 60 days?

    November 1
  • You now have a strong advocate, retirement advisers. Read in the November issue of EBA as contributor Fred Barstein talks about the recent launch of the National Association of Plan Advisors, a sister organization of the ASPPA.

    November 1
  • As I write this, the entire Benefits Group staff is just returning from the 6th Annual Employee Benefit Adviser Summit, co-located with our 24th Annual Benefits Forum and Expo. In Dallas this year, we had a gratifying turnout of nearly 1,000 benefit industry professionals from all parts of the industry, with Summit attendance boosted by participants staying over from the United Benefit Advisors conference - a most welcome addition to the educational sessions and to our industry networking opportunities.

    November 1
  • EBA searched far and wide to find 10 "Rising Stars in Advising" who are making a name for themselves and will lead the next generation of advisers. We're delighted to introduce them.

    November 1
  • Getting started in social media is a lot like getting started in investing. It pays to have a plan. If you are like most advisers, you’re probably just getting started. For you less is more.

    October 31
  • Like a lot of companies, Veridian Credit Union wants its employees to be healthier. In January, the Waterloo, Iowa-company rolled out a wellness program and voluntary screenings.

    October 31
  • STEVE JOBS ASKED US TO “THINK DIFFERENT” Over the last few months I have spoken to over 100 groups of brokers, consultants and employers across the country about the results of two critical pieces of recent research that MetLife has conducted with employees, employers and brokers that demonstrate the need to think differently about the future. Especially true for professionals in the “trusted advisor” business faced with distinct revenue challenges in the near future will be…

    October 31
  • As the Thanksgiving holiday rapidly approaches, perhaps we could take a moment out of our day to reflect on gratitude. This means appreciating the clients that we already have. Further, we should respect those who are being appropriately serviced by another adviser enough to abstain from unethical means to obtain their business for ourselves. Perhaps it seems that these clients are there for the taking, but if we ignore the ethical considerations, we have failed not…

    October 26
  • Budget woes are hitting public sector employers hard — and the effects are going to be felt in their employee benefits programs. That's according to a new survey conducted by Colonial Life & Accident Insurance Company with members of the International Public Management Association for Human Resources last month.

    October 25
  • Mercer recently surveyed employers about their responses to health reform provisions that were effective in 2011 and their attitudes toward requirements that won’t kick in until 2014 or later. The area that provided the most intriguing results involved eligibility. A year ago, when asked what actions they were likely to take in 2014 when benefits must be made available to employees working 30 or more hours per week, employers seemed more inclined to bite the…

    October 25
  • As I discuss market trends with my peers around the country, PEO’s are a consistent topic of discussion. It’s one of those issues where everyone seems to have an opinion about their potential relevance and impact on the benefits adviser community. I realize that it depends on your locale and whether any PEO’s are willing to partner and distribute their services through an adviser network. Clearly some organizations are exclusionary and represent direct competition to…

    October 24
  • The business process has always been interesting to me. What do we do and how do we do it? We all seem to follow a similar process with varying results. The typical new business progression is as follows: We obtain a potential prospect . . . referral, direct mail, telemarketer or someone we meet on a plane, etc. We attempt to arrange an initial meeting If successful, we tell our story. What is our differentiator? What are their…

    October 20
  • Even the most able of insurance CIOs may find themselves hard pressed to keep their footing on a rapidly evolving technological playing field. Yet, even if they do, they may find the rules of the game are changing too.

    October 19
  • Are you overlooking or denying these three valuable lessons? If so, you are destined to repeat them. Read how you can learn and adapt to become more successful in the industry.

    October 17
  • Independent and insurance brokers/dealers are the strongest sales channels for variable annuities, according to The Insured Retirement Institute’s “2011 Portfolio Construction Dynamics” report. But, generating income throughout these broker/dealers’ clients’ retirement doesn’t come without challenges. The report from IRI — in partnership with Cerulli Associates — explores these challenges and offers insight on how to grow adviser acceptance of variable annuities as a retirement income solution.

    October 12
  • A top Labor Department official defended the controversial plan to expand the definition of "fiduciary" to cover people providing advice to retirement plans on a commission-based model, a proposal strongly opposed by industry groups representing independent broker-dealers and advisers.

    October 5