Tech

Commentary: Technology helps, but it does not replace the expertise and experience of a broker. Rather, it helps to elevate what the broker can supply to a level that is equal to consumer demand, says Zywave’s Dave O’Brien.

Commentary: There is no better time to be a broker, says Zywave’s Dave O’Brien.

Clients are turning to their benefit adviser for technology support — something brokers have to provide. Choosing a partner with the same goals and understanding the entire process are essential.

Zenefits has filed a motion to dismiss an anti-defamation lawsuit filed against it by payroll services giant ADP, continuing a heated row between the two companies that Zenefits says comes down to a a fight for “consumer choice.”

Commentary: It’s natural to fear that fewer insurance companies will mean less choice in health plans and less differentiation and innovation. But there is good news.

Employer clients and their employees expect innovative technology solutions to meet their needs, even when it comes to health care — and especially when it comes to private exchanges.

As small employers shift from group to individual coverage, private exchanges can be a useful tool to keep brokers competitive and maximize profits during the transition.

Commentary: By expanding our thinking and embracing technology, we have the opportunity to improve our efficiency, reduce costs and enhance the client experience. What are you going to implement in this brave new world, asks EBA Advisory Board member Andy Torelli.

Emerging technology platforms, an aging workforce and a turbulent regulatory environment in the employee benefits field can either be perceived as problems or opportunities. Considering I sold everything that I had to start my own practice, I opt for the latter. According to the Bureau of Labor Statistics, “An aging population and changes in federal regulation may increase demand for agents who sell health and long-term care insurance.” It has been widely talked about that nearly…

Commentary: Many brokerages fear technology is going to replace them, so they hold on tighter and refuse to budge, says columnist Wendy Keneipp.