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Acknowledging Thursday that the exchange system “wasn’t tested enough,” CMS’ director of communications responded to issues brought up by government contractors earlier in the day on Capitol Hill.

CGI Group, lead software developer for the 36 federally-run exchanges, acknowledges problems in Thursday's congressional hearing on healthcare.gov glitches, but asserts that "it will improve," and people will be able to enroll before penalties kick in.

EBA Blogger Jerry Kalish shares how referring to yourself in the third person can help you get it right or make it happen.

Expert qualities of the fictional super-sleuth can adapted by business professionals.

To repair its troubled health care website, the Obama administration may need to add project workers with fresh talent, take portions of the system off line for days or weeks, and conduct more comprehensive tests to prevent crashes and delays, technology experts say.

A recent survey conducted by the National Business Group on Health shows surprisingly different results about employee ACA knowledge than a similar poll the organization commissioned in the summer.

As intelligence emerges about failed and rushed testing in the weeks leading up to the Oct. 1 launch of Healthcare.gov, an expert close to state-run exchanges says these issues may not be as easily fixed as the president alluded to on Monday.

Never underestimate the value you bring to clients simply by being there.

President Barack Obama said the widespread flaws afflicting online insurance exchanges under his health care law represent only a portion of the program, as he sought to fend off critics of his signature legislative achievement.

The “bugs” that have plagued the rollout of U.S. health insurance exchanges will be fixed by Dec. 15, said Senate Finance Chairman Max Baucus, the lead author of the 2010 health care law.