Lee Conrad
Former senior editor
Lee Conrad is a former senior editor of Employee Benefit News and Employee Benefit Adviser, and a former editor of Bank Investment Consultant.
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Advisers who treat absence as a strategic discipline, not a vendor handoff, will have a stronger story to tell and a more valuable role to play.
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MetLife’s president of U.S. business shares why improving employees’ benefits literacy results in them making smarter choices for their health and financial wellness.
More employees are using agentic AI, but lack training
While generative AI can provide information, analyze data and answer questions, agentic systems can execute tasks, making knowledge critical.
