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The U.S. Department of Health and Human Services has issued its first rebuke to an insurer under the federal rate review provision of the Affordable Care Act.
HHS says a 12% premium increase by Everence Insurance of Pennsylvania on its ShareNet employer group customers is “unreasonably high” and asked the insurer to rescind the hike. HHS says insurers can either reduce their rate hikes or post a justification on their website within 10 days of the rate review determination.
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Incorporating technology into the benefits selection process frees up time and energy better spent on human-centric areas of support.
The needs of women continue to outpace organizations' inclusion efforts, which will be costly if unaddressed.
Michael Estep, (president of group insurance) discusses the importance of improving customer experiences, team communication, and making benefits a year-round priority.
Metabolism-management drugs and hormone therapy are growing in popularity, but women need expert clinical oversight in conjunction with medication access.
Setting clear expectations and equipping health plan members with usable information will build trust and eliminate employee friction in the face of change.
