Health insurance, benefits and HR platforms are changing the way they operate in response to COVID-19. These platforms are at the forefront of helping businesses, HR professionals and benefits brokers navigate unprecedented challenges brought forth by the pandemic.
“[Carriers] are accelerating the onboarding of customers so that they can have earlier access to telehealth,” says Michael Levin, CEO of Vericred, a data company that supports HR and benefits administration platforms. “Most important to understand is that they’re doing this while many of them themselves are furloughing or laying off some of their own staff in order to meet their own challenges.”
