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HighRoads, a Boston-based compliance and benefits management firm, conducted a survey months after approval of the Patient Protection and Affordable Care Act, finding that, in general, employers believed that outsourcing costs for health benefits administration will increase because of the law.
Analysts polled 62 companies that employ approximately 2.7 million workers, with the average respondent having just fewer than 50,000 employees.
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The most effective strategies for open enrollment are expected to balance automation with access to trusted experts who guide employees on complex decisions.
Brokers can model ICHRA versus group plans and benchmark contributions against various metal tier plans such as gold plans.
As healthcare expenses approach double-digit increases, employers are looking for savings in waste, care delivery, and plan administration before cutting benefits.
Incorporating technology into the benefits selection process frees up time and energy better spent on human-centric areas of support.
Today's complex stressors require clearer access pathways and a company-wide commitment to mental health support.
