- Brought information I found to a visit to discuss (60%, down from 62% in 2017)
- Compared costs for any recommended medical services from different providers or facilities to find the best value (60%, down from 64% in 2017)
- Brought along a friend or family member to a visit as my advocate or for support (53%, down from 54% in 2017)
- Asked whether a type of treatment or prescription drug might be right for me (45%, down from 46% in 2017)
- Asked a provider or insurance company about costs or looked up recommended costs for medical services (44%, down from 46% in 2017)
- Brought a list of questions to a visit (36%, down from 38% in 2018)
Nick Otto
Former senior editor
Nick Otto is a former senior editor of Employee Benefit News and Employee Benefit Adviser.
