Speaking at the National Conference on Health, Productivity and Human Capital last month in Washington, D.C., Dr. Nazneen Razi, senior vice president and chief human resources officer for the Health Care Service Corporation, which operates Blue Cross/Blue Shield plans in Illinois, New Mexico, Oklahoma and Texas, said that tectonic shifts in the business world have created the need for a new leadership model.

“The world is becoming quite different,” said Razi, co-author of “Winning with Transglobal Leadership: How to Find and Develop Top Global Talent to Build World-Class Organizations.” “It’s smaller. And one of the things that’s created a challenge for us is that the world is transparent. We are in a global fishbowl.”

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