Diversity training, doing good in the communities in which it operates and encouraging employees to dream big dreams are the three pillars of Darden Restaurants’ human resources’ strategy, Clarence Otis, company chairman and CEO, told attendees last week at the Great Place to Work conference in Atlanta.

Darden owns restaurant chains such as Red Lobster and Olive Garden and employs 180,000 workers at 1,800 restaurants throughout North America. Cultivating the right culture “has seen us through good times and bad,” Otis told the crowd. “People do their best work when there’s a bigger purpose to the work. But what elicits commitment [from employees] are the promises we make to employees.”

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