In light of Monday’s major mea culpa on the part of President Barack Obama regarding the shortcomings and technological failures of the first month of online insurance exchanges, some of those providing technical expertise say the issues probably cannot and will not be solved overnight.
Don Garlitz, executive director of exchange services for Chicago-based bswift, an administrative technology service provider, says his company – which is directly responsible for state exchange systems in Utah – isn’t quite in the position to judge the shortfalls of the federal system, which developed serious issues from its launch three weeks ago.
