Over the last three months, I’ve questioned the validity of health risk assessments and the ability of biometric-screening data to powerfully track wellness program performance. This has prompted many readers to ask, “So what do you suggest instead?” If you think that tracking wellness program performance, return-on-investment and cause-and-effect is impossible, think again.
If your wellness vision is something like, “To effectively compete in our market by having the healthiest employees,” and your wellness strategy and programs are the vehicle that will help you reach this vision, then the mission you need to be on is to change the things that improve employee health. A healthy, balanced scorecard borrows a tool from Dr. Robert Kaplan and David Norton, who developed the performance management strategy to help companies track their progress towards their corporate vision. We’ve found that the same tool, applied specifically to a company’s wellness strategy, produces equally valuable results.
