- Key Insight: Learn how generational expectations are forcing insurers to blend digital and human experiences.
- What’s at Stake: Employee disengagement could accelerate talent turnover and benefit-plan churn.
- Supporting Data: Satisfaction fell to 61% in late 2025, down from 66%.
- Source: Bullets generated by AI with editorial review
Employees have long since rejected a one-size-fits-all approach to benefits, and it’s impacting their interactions with supplemental insurance products, too.
