Building a multi-generational approach to insurance coverage

Published 4 Min Read

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  • Key Insight: Learn how generational expectations are forcing insurers to blend digital and human experiences.
  • What’s at Stake: Employee disengagement could accelerate talent turnover and benefit-plan churn.
  • Supporting Data: Satisfaction fell to 61% in late 2025, down from 66%.
  • Source: Bullets generated by AI with editorial review

Employees have long since rejected a one-size-fits-all approach to benefits, and it’s impacting their interactions with supplemental insurance products, too. 

Paola Peralta
Associate Editor

Paola Peralta is an Associate Editor at Employee Benefit News and has been with the team for five years. She is a proud UCF journalism graduate who got her start through a Dow Jones News Fund … Read full bio


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