(Bloomberg) — The frantic weeks before the start of Obamacare were marked by a chaotic effort in which officials failed to complete exhaustive testing of the program’s website in a push to begin signups by Oct. 1, according to people involved in the rollout.
The federal Healthcare.gov site — which has been plagued by software bugs — went live without attempts to replicate a customer’s complete experience, said a person familiar with the project who asked not to be identified to discuss what happened.