Kevin M. Andrews has spent the last two decades trying to eliminate the disconnect between employers, employees and benefits. And he sees technology as the solution.
“The front-end delivery and the back end-connectivity of employee benefits today is fragmented,” says Andrews, chief technology officer of Atlanta-based employee benefits firm Hodges-Mace. “Technology is rapidly changing the way employees, employers and insurers think about benefit delivery. Over the next 10 years, we will see a consolidation of services, delivered more effectively and efficiently through a single channel and data model. The end user experience is the next competitive battleground.”
Andrews is the recipient of a Dig|Benefits Technology Innovator Award, a program designed to recognize visionaries who are driving technology innovation in the employee benefits space. Winners will be honored at the
In Andrews’ current role, he’s responsible for the technological advancement of the company’s systems. Before joining Hodges-Mace, he served as president and co-founder of SmartBen, a cloud-based technology company in the benefit administration and exchange market.
Throughout his career, Andrews has introduced industry-leading concepts and has delivered technology designed to empower employees to make smarter benefit decisions. Some of his innovations include predictive benefit modeling, avatar-utilizing artificial intelligence and integrated total compensation statements. He’s also been involved in the launch of animated interactive storyboards, a technique used to educate employees visually about how benefit plans work and how they impact an employee and his family. These storyboards are designed to answer 90% of an employee’s questions in 90 seconds or less.
“Simplification of benefit delivery through technology and service is an art and a science that requires us, as an industry, to adopt and seek more connected solutions,” he says.
For more details on the Dig|Benefits event, including the
