Follow Us
© 2026 Arizent. All rights reserved.
Bob Violino is a freelance technology and business writer who covers a variety of topics, including big data and analytics, cloud computing, information security and mobile technology.
For reprint and licensing requests for this article, click here.
The most effective strategies for open enrollment are expected to balance automation with access to trusted experts who guide employees on complex decisions.
Incorporating technology into the benefits selection process frees up time and energy better spent on human-centric areas of support.
While generative AI can provide information, analyze data and answer questions, agentic systems can execute tasks, making knowledge critical.
As artificial intelligence continues to move into the mainstream, opportunities abound for eliminating confusion, personalizing content and improving outcomes.
The health and welfare leader and 2026 Excellence in Benefits honoree is guiding the bank in navigating them all.
