- Key insight: Reliance on habit rather than strategy can hinder communications.
- Expert quote: “Every poorly timed request adds cognitive load…” — Christina Petushenko, Sign.com
- Forward look: Watch for HR teams to test small changes based on employee response data.
Source: Bullets generated by AI with editorial review.
As open enrollment approaches, now is a good time to assess whether your current strategy for sending important and timely information is as structured and effective as it could be.
