Why employers need to address low healthcare literacy

Published 5 Min Read

Understanding healthcare benefits can be a confusing and frustrating task to the average consumer. But low healthcare literacy can lead to increased healthcare costs for both employers and employees.

According to a new report from DirectPath, which surveyed more than one thousand people with employer-sponsored insurance, 41% of respondents said that they sometimes, rarely or never check whether a medical provider or facility is in-network, and 67% did not know that they could compare treatment or services costs from different providers or pharmacies.

Evelina Nedlund
Associate editor

Evelina Nedlund is an associate editor of Employee Benefit News and Employee Benefit Adviser. She can be contacted via email at evelina.nedlund@arizent.com.


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