Work from home and train from home: employees still want upskilling programs in the remote workplace

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In the battle for talent, employers are ramping up investments in their employees’ career advancement to attract and retain the best workers.

Educational opportunities that actively train employees in new technology and skills are in high demand among employees, according to Epignosis, a business e-learning and training platform. Not only will these programs make them a valuable commodity on the job market, but they’ll feel more loyal to their current employer.

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Seventy-eight percent of the employees surveyed by Epignosis want their employers to provide career and skills training, and over half stated that they wanted additional training in order to perform better in their roles. Of those who received soft skills training, 76% said they have no plans to leave their company.

“When you think about what happened during the pandemic, employees are struggling with extra stress and their productivity,” says Christina Gialleli, director of people operations at Epignosis. “Besides helping employees advance their careers, training helps them have a better employee experience, it improves morale and shows them the company cares enough to invest in them.”

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Gialleli shared her thoughts on the value of providing employees with greater training and education programs in a recent interview with Employee Benefit News. 

How can providing training programs increase employee retention?
Employees feel that training increases their chances of surviving the shift in the job market. The pandemic has made everyone uncomfortable and staying up to date with your skills and training gives employees the confidence that they can adapt to whatever is coming. It makes employees feel more connected to their company's values and missions because they’re being trained toward a certain goal and they find purpose in that.

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In our survey, we dive into the perks that remote workers would like to get from employers and 58% cited training as one of the top five perks they want.

How should employers tailor these training programs so employees participate even if they’re not comfortable with virtual options? 
It needs to be targeted to what the workers need. Some generations of employees still prefer face-to-face interactions, even in the current remote environment. Younger employees don't have an issue adapting to virtual environments because it comes naturally to them.

When you are designing training programs in a fully remote environment, it is important to create opportunities for networking through virtual meetups and web conferences so employees feel like they are part of a community. Employers can also create virtual mentorship programs between entry level employees and longtime employees to bridge those gaps.

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Bite-size learning — via short training videos — is always a good idea because it captures the employee's attention. It's short and sweet, and it gives them the opportunity to quickly and easily absorb more information. Embracing video makes for more engaging storytelling. People are glued to consuming video content anyway. If you think about it as an employee, what would you rather get as training — endless slides of information or short videos that cover everything?

How does upskilling employees benefit employers in the long-run?
With the pace of innovation, many skills that were critical just a few years ago have become obsolete. Workers constantly need to reskill and upskill to stay one step ahead, as skilled workers are imperative for companies’ success.

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By providing opportunities for employees to learn at work, it takes the education burden off of individuals and enables them to grow with a company. At the same time, it allows businesses to make sure employees are developing the skills needed to advance innovation in their respective industries.

By providing learning and development opportunities directly, companies are effectively showing workers that they are invested in their future, while also ensuring that work is staying on pace with [competitors] in the industry.

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