Do you ever get one of those social media posts with the math equation to solve? Something like 7 + 7 / 7 + 7 x 7 – 7 = ? Usually, the answers submitted by posters vary widely. Usually, the wrong answers come from seeing the equation, but mentally “understanding” it differently than as it is written.
Trying to identify the actual cost of a team member’s doctor visit is a lot like solving those math equations. We have to break apart each component and make sure the pieces add up properly.
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