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Board-level conversations around AI are still largely centered on tooling: which platforms to license, which workflows to automate and how to measure benefits. But for HR leaders and professionals, the more pressing question being asked is: How will AI change the way employees work, grow and feel engaged?
The productivity gains are real, but they’re not automatic
Emma Lavelle is the chief operating officer at UneeQ. Since March 2020, she has overseen operations, ensuring the seamless delivery of AI-powered customer experience solutions that UneeQ has to … Read full bio
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