Practice and client management

The terms of the deal were not disclosed, but all 350 MHBT employees will join MMA under a new company name.

There’s not only a digital transformation of industry going on, but also an information explosion — one that can have “huge positive impacts or devastating impacts,” says technology consultant Scott Klososky.

Despite nearly 9-in-10 enrollees through California’s state-run public exchange receiving a subsidy to help pay for their insurance, almost half say it is difficult to afford the monthly premium.

Fiduciary responsibility requires the careful selection of default retirement investments. Benefit advisers can add value with knowledgeable advice on qualified default investment alternatives, including through the use of selection tools.

A bee will travel miles to pollenate an attractive flower, but it will only tell its hive about the experience if the nectar was wonderful. The same lesson applies to customer experience — and it’s one benefit advisers must keep in mind in this age of growing consumerism, said Martha Rogers, founding partner at management consulting firm Peppers & Rogers Group. …

If the DOL's proposal to impose new fiduciary responsibilities on advisers in the retirement space becomes rule, many financial professionals fearing legal liability could abandon that market altogether, and cut off services to low- and middle-income investors, according to FINRA chief Richard Ketchum.

HR technology company Namely has launched an internal benefits brokerage as part of its goal to be an end to end HR solution for growing startups. But the company wants to work with other brokers, not in competition with them.

Employers looking for good news on patient safety got a mixed bag of recent news – especially the discouraging report that nearly half of American hospitals fall short in nursing standards.

Upgrades to benefits management solution help brokers upload files faster, streamline carrier management and defend against errors and omissions claims.

A new partnership will soon give independent insurance agencies access to a program designed to help brokers change their service model and increase profitability.

Commentary: When executed efficiently, this strategy can bring a variety of benefits, says AmWINS’s Sam Fleet.

Brokers need to change the conversations they are having with clients away from the Affordable Care Act and toward other topics, including voluntary, since little will change with the law until the next presidential inauguration, a carrier rep says.

Brokers not only need to determine which clients might be subjected to the tax, but should also engage with various levels of government if they wish to have an impact on its future.

Commentary: While an employee assistance program may be promoted to employees when it’s launched, it quickly becomes lost in the collection of employee benefits and is rarely utilized. To maximize its value, ask whether your prospective vendor includes some of the following services.

Transparency and flexibility are among the attributes brokers look for when implementing a wellness program, EBA survey shows.

Startup introduces solutions to help organizations better manage employees and to provide company leaders with HR analytics reports.

Multiple signs point to growth in voluntary benefits sales, but employers would like to see a change in how their employees sign up for the benefit, according to new LIMRA data, released Tuesday.

There’s plenty of complexity when it comes to determining premiums, and brokers can help clients understand exactly what’s in their policy.

Commentary: Start with fellow employee benefit firms that you already know, whether friendly competitors or businesses that have synergies with your own practice, says columnist Jack Kwicien.

Commentary: Smart brokers provide awesome service, killer expertise and modern technology solutions that can compete with any online platform.