Practice management

Thirteen-year veteran of the employee benefits industry Susan L. Combs considers the mentorship of new women benefit advisers to be her top priority.

Younger employees want to work with purpose, and companies can lure them by establishing a work environment that aligns with their values.

The needs of three constituents must be met: the employer, the employee and the consultant.

Two step approach can help companies improve their systems with more employee-focused technology.

Having a commoditized sales model no longer works for the average brokerage, rather a laser-focused, client-centric, consultative business will give an agency the edge.

Senior Vice President of Fisher Brown Bottrell Insurance Pamela Anne Files is using her knowledge and experience in the broker industry to inform legislators about worker needs.

Smart agency leaders are reworking their strategy to stop contending with other firms in their market.

Ascende’s Suzanne McGarey helps clients and their employees navigate the maze of modern insurance while keeping an eye on the quality of services.

A platform’s licensing model, system support and opportunity for revenue growth determine the success of a benefits system.

Benefit election variations across leading job sectors point to a need for better education from advisers and employers on product selection.

After decades on the carrier side, Pacific Resources’ Patricia Purdy is excelling as an adviser on leave management, millennial needs, technology and more.

HUB’s Jenna Klein acts as the glue to not only maintain big accounts, but also keeps her team inspired during transitional times.

Two step approach can help employers improve their systems with more employee-focused technology.

A long-term perspective and focus on proactive education will help support small business clients in an uncertain healthcare environment, says Paychex Insurance Agency’s Kevin McGuire.

There is often a lack of direct guidance on these plans, therefore employers should consult their advisers and recall baseline IRS guidance to maintain compliance.

Grand Rounds algorithm credited with combating misdiagnoses and improving healthcare literacy for clients.

More and more employers seek to offer education debt assistance programs as a means of retaining younger talent, but advisers may not have the time or manpower to fully invest in education on the products.

If employees dread Fridays just as much as Mondays, there may be some toxic stew cooking in the kitchen, says Bernard Marr, an expert in strategy, performance management, analytics, KPIs and big data. Marr points out some of the more easily missed warning signs of a poisonous working environment – red flags benefit and HR decision-makers should be aware of.

Account executive and producer for AHT Insurance, Jamie Sachtjen, proves she can service her clients, find new technology and climb the corporate ladder while raising a family at the same time.

Vice president and account executive at Pacific Resources, Heather Gillow, has never lost a customer in her tenure, proving she has what it takes to manage Fortune 500 companies.