Practice management

From actual call center data glitches to hard-to-define input, brokers across the country on both the state and federal exchanges expect to be shorted for their work enrolling participants during the Affordable Care Act’s first open enrollment period.

Workplace Benefits Renaissance will be held Feb. 24-26 at the Trump Taj Mahal in Atlantic City, N.J.

Outcomes tracking and easy access are contributing to the rise of the employee assistance program. But your clients need you to spread the word.

Columnist Craig Davidson says extending your usual advice to clients to the HR realm is important to your business.

The recent news that 70 percent of Obamacare’s customers are 35 years of age or older poses challenges, specifically related to those in the 18-34-year-old age group, Moody’s says.

Selling disability insurance to small businesses can be a great way to secure a new client base. But, it can be tricky. Here are some tips to help employee benefit advisers navigate this space.

From the Midwest to Texas to the West Coast, these brokers are opening their doors to walk-ins who need help complying with the individual mandate portion of the Affordable Care Act. Will this store front trend catch on with others in the industry and, perhaps more importantly, is it sustainable?

To be a salesperson today isn’t easy — in fact, it’s difficult.

Pre-tax season taxpayer confusion is higher than normal with the ACA in full swing.

In the wake of Target’s much-publicized data breach, identity theft protection is a must-offer for brokers.

John Seltzer, along with son Jason, establishes the groundwork for an enduring business with a focus on consultative sales.

Keeping employees satisfied is ‘about to get significantly more difficult’ for your employer clients. Here’s how to make it easier for them.

Will you be prepared when the DOL knocks on your door?

Columnist Mel Schlesinger on why you shouldn't be afraid to prospect on LinkedIn, and he says that includes connection with clients.

Columnist Jack Kwicien on how you go about selecting the right merger candidate.

Benefits broker John Garven juggles enrollment meetings while using Twitter to amplify his business.

In hoping for expanded access to health insurance, proponents of the emerging HIX marketplace have had to make a few Faustian deals along the way to realizing their objectives. One such tradeoff under the Affordable Care Act involves narrower provider networks – an old strategy used to rein in runaway costs that’s rooted in the managed care era.

Freeing up resources that are used inefficiently can actually improve the quality of your relationships with both clients and employees.

In the advising business, you are your client list, so don't be afraid to fire a client who commits one of four cardinal sins, blogger Jerry Kalish writes.

When it comes to having an engaged workforce, who your employees work with — rather than who they report to — is an increasingly important factor, according to a recent survey.