Just because employees perform well in their current position doesn’t mean they wouldn’t perform even better in another position. Shifting the best talent within a company is an excellent way to increase retention and engagement, fill skill gaps and spread institutional knowledge.
But to do this, the highest performers first must be identified. And, in my experience, this is the biggest problem that companies struggling to shift talent face: They can’t recognize top talent because they don’t know how to define it. Many managers are afraid to even try for fear of hurting someone’s feelings.
