Brian M. Kalish

Health and Human Services Secretary Kathleen Sebelius has asked the agency’s inspector general to review the development of Healthcare.gov, among other steps, in order to take “concrete action” and prevent future issues, she announced in a Wednesday blog post.

Emails obtained by the Republican majority of the House Committee on Energy and Commerce reveal that the Obama administration knew this summer that the federal SHOP exchange would likely not be ready for launch on Oct. 1.

Sebelius cautioned that the “on” switch has not magically been flipped on, though “…the experience is vastly improved each and every day.”

More than a third of the ‘back end’ infrastructure still remains to be built in the federally-run marketplace, top IT official at CMS says Tuesday on Capitol Hill.

Wellness is not just about fitness or smoking cessation anymore.

Exchange leaders in the Golden State, Connecticut, New York and Oregon share solid numbers on exchange-registered brokers.

The technology issues plaguing the federal exchanges have hampered enrollment in state-run exchanges — which are largely free of glitches — causing some states to modify their marketing techniques.

With the decision, state governors and insurance commissioners would have the authority to keep would-be canceled plans active until the end of 2014.

The decision, which helps live up to a promise Obama made when pushing for passage of health reform, is couched as an administrative fix that says following ACA will not require insurance companies to upgrade their plan for individuals who have been in these existing plans so far.

Despite taking Healthcare.gov offline for hours a day to make technological fixes, the Centers for Medicare and Medicaid Services said Wednesday the site continued to experience multiple slowdowns and displayed error messages to numerous visitors throughout the day.

Following the Oct. 1 launch of the Affordable Care Act’s exchanges, nearly half (48%) of Americans nationwide say the federal government did a “poor” job of implementing the law in a new Kaiser survey.

As the Obama administration works to fix the technological problems associated with Healthcare.gov, greater issues with the federal health care exchanges remain, said a panel of health care experts Thursday in Washington.

A day after her deputy apologized for the failures with the Affordable Care Act insurance exchange, U.S. Health Secretary Kathleen Sebelius followed suit and told Congress that she shoulders the blame for the botched rollout.

While it provides peace of mind for employees, some brokers question this non-insurance benefit.

Brokers need to start communication earlier to implement a successful outcomes-based plan.

Broker warns offering too many voluntary benefits can lead to decision paralysis.

Daily unique visitors to Healthcare.gov have steadily and dramatically declined since the site’s launch, according to data from Internet analytics company comScore.

In the most populous state in nation, agents are not happy with the way the state-run health care exchange is treating them and there are many more road bumps to cross in the near future, said a San Diego-area broker Friday at AHIP’s State Issues Conference.

State-run exchange sees small drop as agent certification picks up, with ‘big win’ for agent community about to be revealed.

Cigna has instructed brokers to halt selling insurance to individuals who are subsidy-eligible through its federal health care exchange broker portals.