Gillian Roberts

While the top exchange leader confirmed Tuesday that 70,000 agents have completed federal training, documents obtained by Republicans suggest CMS might begin outreach to get more professionals involved.

President Obama touted this state as exemplary Wednesday in his health care speech, but one broker says there was a loophole for those who were able to enroll.

While the thought may not have occurred to retirement and financial planners, one expert says that with the rising cost of health care, it’s a concept that could save their businesses.

CMS is communicating minimally with the thousands of insurance brokers who went through training for the 36 federally-run exchanges, while prominent ACA spokespeople — including the president — repeatedly fail to mention brokers as a viable exchange information source.

While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.

While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.

While still a relatively under-used tactic, advisers are making a push for auto features more than ever before.

One man is a walking example of the disability insurance he sells — now he wants to reframe how brokers and employees view this benefit.

Despite a CMS report Friday that nearly half of all applications completed so far are from the federally-run state exchanges, brokers on the front lines have a different perspective.

The state-run exchanges in Washington and Kentucky have received positive press about their websites working in comparison to the federal, but brokers haven’t had much hand in the success.

Acknowledging Thursday that the exchange system “wasn’t tested enough,” CMS’ director of communications responded to issues brought up by government contractors earlier in the day on Capitol Hill.

CGI Group, lead software developer for the 36 federally-run exchanges, acknowledges problems in Thursday's congressional hearing on healthcare.gov glitches, but asserts that "it will improve," and people will be able to enroll before penalties kick in.

Lawmakers grilled four government contractors Thursday morning on the Healthcare.gov glitches. CGI Group, the lead software developer for the 36 federally-run exchanges, acknowledged the problems but asserted that the final choice to "go live" on Oct. 1 was up to the CMS.

Congress, faced with a borrowing deadline of midnight, considers sweeping deals that could impact retirement plans, Obamacare and, it almost goes with saying, economic stability and market security in general.

As Congress enters its final day to solve the debt ceiling and shutdown debacle before Thursday’s deadline, employee benefits insiders say there could be some last-minute changes that surprise the industry.

Eleven days into the federal government shutdown, employee benefits attorneys assess the short-term and long-term potential implications for your business and benefits strategy.

A LIMRA study shows an overwhelming majority of small employers are eager to work with advisers, and the man who helped create the ACA has a message for how brokers can be successful.

Your errors and omissions insurance might not cover what you think it does.

Will Heavin averaged 5-6 inquires a day last week, all from developing signage and opening his office doors for the public to walk in and find out about the exchanges.

LIMRA survey shows Hispanics more concerned with their financial situation than the general U.S. population.