Views 3 actions to help your retirees choose the right Medicare plan

Your people are used to a high-quality enrollment experience that provides access to plan information, decision support (including provider network and formulary) and plan costs in their preferred channel (web, mobile, phone). This approach makes it easy for employees to find the right coverage and enroll with confidence. Research from Alight shows that workers 60+ find plan comparison tools (71%) and plan guidance tools (62%) valuable as they make healthcare decisions. Because they’re accustomed to these integrated, consumer-oriented experiences from their employers, their enrollment in a Medicare Advantage plan should be no different.

The transition to Medicare plus supplemental coverage can be very confusing. The average Medicare beneficiary in 2020 has access to 28 Medicare Advantage plans — significantly more choices than employer plans offer. Unlike employer plans, these can be marketed directly to individuals, meaning your people are receiving materials from numerous plans via mail and email, or even seeing ads on TV. Anyone who has tried to enroll or assisted a loved one in enrolling in a Medicare Advantage plan knows how challenging it can be to find the right information and know which advisors they can trust to help. On top of finding the proper coverage, your people want to stay educated and informed about their coverage and broader wellbeing. Finding a partner committed to helping your people, both while they are employed and while they enjoy retirement, gives them the trusted voice they need to feel confident in their coverage decisions.