7 skills employees will need to thrive in the new workforce

Published Updated 2 Min Read

In order to keep up with the ever-changing recruiting landscape, applicants may need to brush up on just what kind of skills employers are looking for.

Over the last decade people-oriented competencies — such as teamwork, coaching and customer service — have been valued by employers, according to a research report by hiring solutions company, PSI Services. The pandemic, however, disrupted more than just people’s careers; it’s irreversibly changed what employers want from potential employees moving forward.

Critical thinking and analysis is the skill with the most increasing demand from organizations, the study found. Managers need to be able to appraise data and information from a range of sources, quickly understand what is essential for decision-making and objectively question ideas and assumptions.

The labor force has been faced with a number of changes in the last few years. Consequently, managers can no longer rely on strategies and approaches that have worked in the past. To be effective now, according to the report, people must critically and objectively evaluate their experiences and apply their learnings to new situations and opportunities.

Paola Peralta
Associate Editor

Paola Peralta is an Associate Editor at Employee Benefit News and has been with the team for five years. She is a proud UCF journalism graduate who got her start through a Dow Jones News Fund … Read full bio


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