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Life insurance coverage calculators earned low marks in a recent analysis by the Customer Respect Group, which suggests that more can be done to help consumers determine adequate coverage levels.
After examining 22 life insurance Web sites, only 15 of which contained calculators, the CRG found that consumers visiting these sites “will not have a clear idea of what the question ‘how much life insurance do I need?’ actually means.”
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MetLife’s president of U.S. business shares why improving employees’ benefits literacy results in them making smarter choices for their health and financial wellness.
The 2026 Excellence in Benefits winner is leading the insurance company's efforts to close the preventative care gap and personalize the employee experience.
Engaging communication strategies will be key to getting employees interested in evaluating benefit options and making more informed decisions.
Michael Estep, (president of group insurance) discusses the importance of improving customer experiences, team communication, and making benefits a year-round priority.
When a level-funded stop-loss corridor, ICHRA contribution strategy and captive loss fund can be assessed against claims data, brokers become interpreters.
