Benefits Think How HR can overcome the SaaS challenge

Published Updated 6 Min Read

  • Adapt current processes and policies to fit the SaaS vendor’s configuration options.
  • Exclude non-conforming processes from the SaaS implementation’s scope and leverage other solutions to satisfy the unique requirements.
  • Fill gaps by developing custom functionality using the SaaS vendor’s platform-as-a-service (PaaS) offering, which allows for the development of custom functionality on the vendor’s platform.
  • Attempt to influence the SaaS vendor’s development road map to accommodate desired functionality in a future update cycle. Rather than devote this post to comparing the options above, which could take a while, I’ll focus on a method that’s useful in all cases.
  • (The system) displays link to company policy and requires user to check agreement box before initiating request.
  • (The system) automatically limits user to a specified range of merit increase percentages based on the employee’s position tenure and performance rating.
  • (The system) generates a PDF statement of data change to be printed and mailed to the employee for verification purposes.
    (Note: Never mind that a given tool might actually deliver this functionality out of the box. The point here is merely to illustrate the Genie Method.)
Jim Scully
HR Delivery Transformation practice leader

Jim Scully is Leapgen’s HR Delivery Transformation practice leader. He has spent the last 22 years in the field of HR service delivery, both as a consultant and corporate practitioner. Scully’s … Read full bio


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