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Andrew Zito is Executive Vice President, Retirement Plan Services of the Lamco Advisory Group, a financial advisory firm.
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Brokers can incentivize vendor performance by tying portions of their fees to measurable standards such as response times and match-acceptance rates.
When an employee applies for Social Security Disability Insurance, HR needs a good understanding of the process.
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Treating sentiment as a scored, auditable data point will turn subjective impressions into the kind of objective evidence an executive committee can act on.
Addiction support has come a long way, but employees will need ongoing flexibility to stay at work.
